Patient Service Representative 2
Teem, Nicaragua
Job Description
US Based Client. Must be Proficient in English Written and Verbal Skills.
Only Resume Written in English will be Accepted.
Why You’ll Love Working with Us:
Oral health has been linked to numerous health challenges, being a dental solutions
company, we understand we can get more out of life by strengthening the relationships
between dentistry and patients.We strive to deliver our vision and our mission by following our values:
Be Growth Oriented - Go Above amp; Beyond - Culture Champion - Pay Fanatical Attention
The Role:
A successful Patient Service Representative team member Pays Fanatical Attention to the
details and Goes Above and Beyond towards the dedication of our clients, patients and team..
Culture Champions are professional, kind and motivated to make a difference for others.
Being Growth Oriented in a remote position means being dedicated, setting goals and
accurately completing tasks daily.
Requirements
The Role Responsibilities:
Be a dedicated PSR for a specific office provide support to the office team members
Communicate with patients and set appointments
Have empathy while answering patient questions and concerns
Offer the importance of scheduling and attending their appointment
Scheduling, rescheduling, and canceling appointments
Learn and navigating multiple software systems
Ability to manage difficult situations and establish solutions
Offer a positive mindset with team members, patients and customers
Keep an open dialogue with direct report through training to ensure success
Be dependable, on time and dedicated to patient and team member needs
Open to growth opportunities that fall in line with supporting the client
Qualifications:
Energy and Empathy
Accuracy and Organization
Typing skills of 55+ WPM
Dental office experience is a plus not required
Ability to Work Well with Others
High Level of Integrity
Proactive with Excellent Verbal and Written Communication Skills
Ability to Secure Confidential Information and comply with HIPAA
Meet Hardware Requirements
Ability to work through power outages and internet outages-need to have a back up plan
in case of outages. ie-Generator, Battery packs, dual internet etc
Benefits
- 100% Remote
- Training amp; Development
- Work From Home