Human Resources Generalist
Sago, Nicaragua
Job Description
We're a team of innovators, strategists, and problem-solvers dedicated to helping our clients connect human answers to business questions. With a culture that values collaboration, creativity, and personal growth, we're looking for aHuman Resources Generalisready to join us in making a real impact. We are SAGO.Passionateand inspired thinkers, who celebrate our wins. VibrantLeaderswho empower our colleagues and innovate the Market Research industry.Curiouslearners,constantly finding new ways to transform.Boldthinkers and doers who don’t do status quo.Authenticteam members who show up to work every day being ourselves, never afraid of new ideas or opinions, because we believe they matter.
As a globalleader in market research and data solutions, Sago is committed toconnectinghuman answers to business questions. The world is transforming, and Sago is continuously reaching new heights, redefining our solutions beyond our clients’ wildest expectations, and making it smarter, faster, and easier to gain insights that matter. We have done it for over 55 years with the brightest minds, and we are looking for more trailblazers who will help us pave new paths thatconnect our clients withaudiences around the world.
We are looking for a Human Resources Generalist for our office in Managua, Nicaragua.
Major Responsibilities for the position are:
- Accomplishes human resources department and organization mission by completing related results as needed.
- Accountable for the hiring process - Full cycle recruitment.
- Manage onboarding process, and prepare new employees’ documentation such as Contracts, onboarding kit, Insurance access, and bank account requests.
- Manage the termination cycle including exit interviews, dismissal, and payroll outputs.
- Prepare paperwork for HR policies and support procedures.
- Assist in developing and executing personnel procedures and policies, providing guidance and interpretation for business operations, by preparing paperwork for HR policies and support procedures.
- Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart.
- Create market-based employee salary, and benefits reports to improve competitiveness.
- Create operations retention plans to decrease the percentage of monthly attrition.
- Documents and tracks human resources actions by completing forms, reports, logs, and records.
- Organizing and maintaining employee records (soft and hard copies)
- Prepare reports of data results, presenting and explaining findings to local and regional management.
- Process employees’ requests and provide relevant information.
- Provide an effective HR advisory service to employees in relation to local labor laws, benefits, absence, health issues, conduct and capability, grievance matters, organizational change, and all other employee-relations matters.
- Supports payroll preparation by providing relevant data, like absences, bonuses, and leaves.
- Tracking vacation, sick pay, paid and unpaid leave of absence, reimbursements, inputting exceptions, and benefit changes in the HRIS.
- Train managers and supervisors on company benefits, policies, and procedures.
- Update HR databases (e.g., new hires, separations, vacation, sick leaves, etc.)
Requirements
- At least one or two years of human resources management experience is preferred.
- Bachelor’s degree in human resources, Business Administration, or related field required.
- Knowledge of Nicaraguan and US labor laws and regulations.
- Fully Bilingual.
- Experience with the Nicaraguan Recruiting process.
- Excel Savy
- Ability to act with integrity, professionalism, and confidentiality.
- Ability to prioritize tasks and delegate them when appropriate.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Excellent verbal and written communication skills.
- Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.
- Proficient with Microsoft Office Suite or related software.
- Strong analytical and problem-solving skills.
- SHRM-CP is a plus.