Senior Property Manager
Coastline Equity, Nicaragua

Summary amp; Objectives

We are seeking a Senior Residential Property Manager with a minimum of 4 years of experience in AppFolio to manage and maintain a residential portfolio of properties remotely. In addition to overseeing the day-to-day operations of residential properties, the Senior Residential Property Manager will be responsible for leading and supervising a team of Residential Property Managers, Assistant Residential Property Managers, On-Site Managers, and support personnel. The ideal candidate should possess strong leadership skills, the ability to work under pressure, and a commitment to fostering a positive work environment.

This role requires a candidate with strong AppFolio experience who can effectively manage and lead a team in a remote work environment.

Relationship

• Report to the Director of Property Manager remotely.
• Lead and supervise Residential Property Managers, Assistant Residential Property Managers, On-Site Managers, and Residential Property Management support personnel remotely.
• Establish relationships with colleagues in all departments within the company.
• Develop and maintain relationships with Owners, tenants, vendors, and contractors.

Essential Functions

• Manage and maintain a portfolio of properties remotely, leveraging expertise in AppFolio.
• Lead, train, mentor, and manage a remote team of Residential Property Managers and Assistant Residential Property Managers to exceed customer experience expectations.
• Collaborate with the Director of Property Management on various tasks, including advertising, leasing, and community contacts to maximize occupancy.
• Oversee the maintenance workflow remotely, focusing on optimizing efficiency, productivity, and service quality. This includes managing documentation in AppFolio, timesheet, and invoice approvals.
• Expand upon existing fee-based management services for tenants and clients.
• Provide remote assistance and training to the team in the bidding process, repairs, maintenance, and capital improvements.
• Ensure accurate records of current space conditions, including roof, HVAC, utilities, Property Checklists, and special circumstances using AppFolio.
• Make recommendations for remote staff recruitment, selection, promotion, advancement, corrective action, and termination in accordance with company values.
• Generate detailed remote status reports on all properties with the support of Residential Property Management.
• Ensure that all community, property, management, and client expectations are met with excellence.
• Stay informed about new technologies, systems, and procedures related to property management.

Competencies

• Technical Capacity: Proficient Microsoft Office knowledge and AppFolio software experience preferred.
• Strong oral and written communication
• Results Driven
• Initiative

Requirements

• Bachelor's or technical degree in administration or related fields.
• 3-4 years of experience in property management, inspection, maintenance, or related roles.
• Experience leading and supervising a team, preferably of property managers.
• Familiarity with property systems and policies in the USA preferred.
• Strong communication skills, both verbal and written.
• Proficiency in using Property management software, preferably AppFolio.
• Attention to detail and organization skills.

Benefits

• Competitive pay rate
• Excellent organizational culture
• Growth opportunities

Job Rewards and Benefits